The Sales Department is available for customers for any explanation or clarification needed; thanks to qualified staff, it is able to grant the best assistance in the choice of the most suitable product, in order to satisfy any request or demand. The knowledge of the main foreign languages allows a direct contact with foreign customers.
The high-level computerization of all activities and production processes allows the quick and effective management of orders, the precise product traceability during every step, and the constant monitoring of the shipments.
PTM considers training as fundamental: that's why training and refresher courses, addressed both to customers and to our international dealers, are periodically organized in our headquarters.
The after-sales service is also particularly cared and effective, characterized by rapid reaction times. All the incoming passages of the product are registered and monitored through dedicated standard procedures.